Negative+Messages+-+Business+Client


 * Negative Messages - Business Client**

December 11, 2013

Ms. Kanya Young Operation Manager Ira Green, Inc. 1851 Lawndale Avenue Manhattan Beach, CA 90214

Dear Ms. Young,

I review your claim on mishandling business information. As I explain in yesterday’s phone call, I regret that you are disappointed in one of our mobile accountant. I am very distress that one of our associate mishandled your business information to another one of our business client. I deeply apologize for the inconvenience our business had caused, and I would like to offer a personal handling of your business to ensure that an incident like this wouldn’t happen again.

Also, the mobile accountant that handled your files was discharged because of company’s policy. All clients of DCJSK, INC. are assured that their business information is strictly confidential. After this incident, it forced me to put all employees of DCJSK, INC. through privacy training again, to ensure all of our employees are in compliant with company rules and regulation.

Furthermore, if you’re still not happy with our company, we have multiple co-ops that we do business with that I could recommend you to with excellent work ethics.

Sincerely,

// Chan Proeung //

Chan Proeung Founder, DCJSK, Inc. chan.proeung@dcjsk.com (401) 999-9999