CNG+Negative+Message+from+the+P&S+Manager+Two

Date: March 9 2014

To: Jesenia Giraldo

From: Maria Lopera

Subject: Negative report

I understand everyone wants to go green and help the environment and I am completely for it. But a business like this needs to be prepared to have busy days especially on weekends. Everyone enjoys trying new things especially when you’re doing something to help our society. Car washes are usually a busy business since people care very much about their cars.

This past weekend I went for a car wash at Clean & Green as usual is was pretty busy, employees very helpful in trying to make sure your satisfied at the end. Unfortunately due to the accident I had I will not be returning back until it has been changed. My car was damaged because one of the employees did park the car far enough from where you first park your car to begin the car wash. The car is to be left in neutral but once it goes through the washing machines the employee is waiting for the car on the opposite side.

It has never happened to me before ive always experienced great service at this business and I understand things happen. Even so I will remove myself from this business until they change the system or make the place bigger to where the cars are washed and dried separately. I have been a member since I found this place 3 to 4 years ago. But this accident left me very unsatisfied and will not be returning till further notice. T his does not change the fact the Clean & Green still has great employees and are doing what is best for our environment.

Sincerely Maria Lopera