Michelle+Mottram

= You have brains in your head. = = You have feet in your shoes. = = You can steer yourself any direction you choose. = = You're on your own. And you know what you know. = = And YOU are the one who'll decide where to go.... = = ~Dr. Seuss, Oh! The Places You'll Go! = = = = What specific life experiences and goals led you to taking this class? = = = = I have been a Buyer/Purchasing Agent for 13 years. In February, 2010 I lost my job and was collecting unemployment. I heard about the tuition waiver being offered by the state colleges; and so decided if I couldn’t work I should further my education, try something new, basically stop feeling bad for myself and do something about my situation. I decided on Accounting and started taking classes in the fall of 2010. Two weeks after classes began I found a job. So I have been working full time and taking 6-9 Credits per semester. I have never been a good writer but have gotten by with basic skills. Business writing will be helpful to me in my daily functions and I am hoping to improve my basic skills so that I can communicate more clearly with suppliers and co-workers. =

Welcome to my Wiki My name is Michelle Mottram I am 36 years old. I am married with 5 children. This is my 3rd year at CCRI in the Accounting program. My plan is to graduate with my Associates degree and transfer to Johnson & Wales University for my Bachelor’s Degree. Please feel free to contact my via email Mlortelt@myccri.edu I look forward to a great semester and getting to work together as a group.

Chapter 7 Negative Messages: 7.6 Request Refusal: Greening the Office
Michelle Mottram Communications Manager Hines, Co. 123 Energy Street Somewhere, RI 02889

October 21, 2013

Ms. Donna Payne Society of Commercial Realtors of Greater Fort Lauderdale 1765 NE 26th Street Fort Lauderdale, FL 33305

Dear Ms. Payne:

Thank you for your invitation to speak with your group about HinesGO program. As you are aware, Hines has developed a green office program designed to enhance the sustainable features and operation of its 230 offices on four continents. Its program, called HinesGO (short for Hines Green Office), helps identify and implement no-cost and low-cost green alternatives for standard indoor office environments. What’s outstanding about the HinesGo program is its emphasis on improvements that can be achieved at minimal cost. For example, installation of occupancy light sensors can save enough money to offset the up-front investment.Scored on a scale of 100, offices are evaluated in seven categories: energy efficiency; people and atmosphere; travel and commuting; reduce, reuse, and recycle; cleaning and pest control; remodeling and construction; and LEED and/or ENERGY STAR. (LEED is an internationally recognized green building certification system.) When a specific strategy has been implemented in the HinesGo program, participants earn Leaf Credits.

Due to other commitments, I am very sorry that I will be unable to accept your invitation to speak on Wednesday, October 12. However, if you would like to learn more about HineGO program I would be happy to schedule another available time to speak with your group. Please contact me at your earliest convenience. (401)555-5555 x 5555Thank you again for your kind invitation.

I hope I will be able to meet with your group at another time.

Sincerely,

Michelle Mottram Communications Manager Hones, Co.

Oct 21, 2013
Ms. Olivia Hernandez 3592 Marine Creek Parkway Fort Worth, TX 76179

Dear Ms. Hernandez:

Thank you for your letter inviting me to become a Key contributor to CASA. I would like to commend your organization for the important contribution it makes to our community. The volunteer work that you do for the children in our town is astonishing. Unfortunately, tough economic conditions throughout the country, and particularly in our industry, have forced us to reassess our budget and policy on donations. Unfortunately, this fiscal year, our budget has been expended and I am not able to donate as generously as I have in the past.

Please accept my sincere apologies. I hope to be able to contribute to the children of CASA in the future.

Sincerely,

Michelle Mottram

Vice President Best Real Estate